Terms and conditions

The company’s delivery arrangements include the use of  SF Stations, and the fee will be adjusted from time to time. Currently, there is free shipping for every transaction over $360. Some selected products may have free shipping from time to time. Customers should pay attention to the relevant product details. Other delivery methods include self-pickup at the store and scheduled delivery. Customers also need to pay attention to the relevant product details.

All product prices are calculated in Hong Kong dollars, and only Hong Kong dollars are accepted for online payment.

The picture is for reference only.

All orders are subject to the availability of related goods before final confirmation. If we are unable to provide any ordered products or services, we will contact customers for refund arrangements.

The matters needing attention when purchasing service are as follows. The company is neither a service provider nor a service provider. The company provides a communication channel to collect related costs and use platform fees in a neutral manner. The company will not add transactions and details and related matters related to customers and service providers. In order to protect the rights and interests of customers, customers need to directly understand and pay attention to the risks and details of related services with service providers.

If the customer finds any damage to the goods or sending the wrong goods, please call 59878698 to notify us within 2 working days. The goods in this online store can be replaced with the original packaging. Please keep the relevant documents.

The customer is responsible for ensuring that all relevant information in the submitted order, including personal information, shipping address and contact information, is complete, up-to-date and accurate. If the information submitted by the customer on the relevant order is incomplete, not up-to-date, inaccurate and/or misleading, the company shall not be liable for the company’s failure or delay in fulfilling its responsibilities.

You must ensure that your user name and password are properly kept. The company will do its best to ensure that the content and product descriptions on this website are accurate and complete. However, it does not guarantee that all content and product descriptions on this website are accurate, complete, up-to-date and correct, and there is no need to assume any responsibility for errors in the information contained in the online store. The company reserves the right to modify or correct any errors or omissions in the online store, or product sales information from time to time, without any responsibility.

The company reserves the right to modify and revise the terms and conditions and privacy policy of this article without prior notice. In case of any dispute, the final decision of the company will prevail.

For details of individual product delivery services, please refer to the [Product Details] of the relevant product.

If you have any enquiries about the online ordering process and delivery service, please email to [email protected].


The materials and service website information provided by the company through the website and electronic online shop are for reference only, and the company does not guarantee that all information is correct. For all information obtained through Bankerhand.com, the company does not assume any of the following responsibilities:

Any product or service information in the e-shop is interrupted or error-free, or the information contains any virus or destructiveness that makes users uncomfortable or upset.

All information obtained on the company’s website and e-shop is for reference only, and the company does not authorize any person or organization to extract any product or service information for other purposes. In addition, any product or service information on the online store does not constitute the company’s views or opinions.

Return policy

Refund arrangement

Once the order is successfully placed, unless we cannot deliver the goods or there is a problem with the goods, no refund will be given for any reason.
If there is no refund due to the supplier’s shipping schedule/delivery schedule delay, please be considerate.

If the ordered goods are out of stock and ultimately cannot be received, the customer can choose to wait for the next batch of goods or a full refund.

We will issue a refund within 7 working days after confirmation. If you use a credit card, the money will be returned to the credit card account; if you use other payment methods, the money will be remitted to the guest’s bank account.

Return arrangements

If the customer finds that there is a problem after receiving the goods (the goods do not match the ordered goods or the goods have been damaged), the customer can return the goods within two days after receiving the goods. Overdue will not be accepted.

1. The goods are damaged and inconsistent. You must take photos of the goods and contact us at 59878698 by whatsApp.

2. Go to the Yuen Long  in person to return the goods.

*Note: Items that are not accepted for return include
The customer’s personal reasons, such as buying the wrong goods and personal inapplicability, etc.,
Damaged goods that have been modified and used by customers,
Goods older than two days or more after receipt.

We will try our best to provide you with replacement products due to returns. The company reserves the right to modify all replacement terms without notifying you in advance. We also have the right to refuse replacement. If there is any dispute,
Our website reserves the right of final decision.

Privacy Policy

• Unless you provide us voluntarily, Bankerhand will not collect any personally identifiable information about you (your name, address, phone number or email address, etc.).

• When you provide us with personally identifiable information, we may ask you if you want to receive future correspondence from us, such as newsletters, emails or other information. If you do not want to receive information from us, you can choose not to accept the information. At any time after you agree to receive, you can also choose to unsubscribe from the personal information in my account after logging in to the member.

• In addition to providing you with the services or information you request, your personally identifiable information may also be used to help us track the way you use our website and our products. We may also combine the information you provide with the information we collect separately, including information you provide to other organizations (information that can be shared with consent) and public information, and use such information to promote us to you Products and services.

• All this information will help us better design our products, websites and advertisements. In order to do this, we may also share your information with other companies that work for us. These companies have agreed to only use your information in the way we tell them, and will protect the information in accordance with established procedures.

• The company reserves the right to change the terms and conditions of use without notice. If there is any dispute, the company reserves the right to make the final decision.